Joining John Lewis

I am delighted to have been appointed by Andy Street to lead the IT Directorate of John Lewis.

I am looking forward enormously to joining the Partnership later this month. John Lewis has a richly deserved reputation not just for excellence in customer service but also for being a great place to work because of the principles of the Partnership.

John Lewis Partnership will be well known to everyone in the UK, but for other readers I wanted to mention its unique and attractive business model.

All permanent staff are Partners, or co-owners, of the business which has 32 John Lewis shops across the UK (28 department stores and four John Lewis at home); 244 Waitrose supermarkets and  Partners share in the benefits and profits of a business that puts them first.

I am to going to be IT Director of the John Lewis division.

When the founder, Spedan Lewis, set up the Partnership, he was careful to create a governance system, set out in the John Lewis Partnership Constitution, that would be both commercial, allowing the Partnership to move quickly to stay ahead in a competitive industry, and democratic giving every Partner a voice in the business they co-own.

As their website says, Spedan Lewis’ combination of commercial acumen and corporate conscience, so ahead of its time, is what makes the John Lewis Partnership what it is today.

About paulcoby
I am CIO at the John Lewis Partnership in the UK. I was Chair of SITA - the airline solutions company owned by the Air Transport Community - for 11 years. I am also on the Boards of Clydesdale and Yorkshire Bank and Pets at Home. Previously I was Head of BA Services and for 10 years CIO at British Airways. I am interested in Roman and Military History. The views expressed are entirely my own not my employers.

One Response to Joining John Lewis

  1. Paul


    We hope you will be able to continue your participation at SITA and will be in touch soon !

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